← Work / SoCalGas
Case study · Client work
A modern mobile app for millions of customers.
- Mobile
- Design system
SoCalGas
The challenge
The largest natural gas distribution utility in the U.S. had outdated customer tools. Paying a bill or tracking energy use shouldn’t feel like paperwork.
What I did
I designed intuitive mobile interfaces that streamlined bill payment, energy tracking and account management — with key functions reachable in minimal taps, on a design system aligned to brand guidelines.
Clarity in every tap.
Interfaces built for clarity: streamlined billing and account management, key functions within minimal taps, and a design system aligned with the brand.
- Intuitive mobile interfaces
- Streamlined payment flows
- Scalable design system
Pixel-perfect plumbing.
I produced high-fidelity designs to brand standards, prioritized user-friendly layouts for billing and usage monitoring, and delivered detailed specs for cross-platform deployment.
- High-fidelity UI design
- Billing & usage flows
- Cross-team collaboration
- iOS & Android specifications
Millions served.
An enhanced experience serving millions of customers, higher mobile adoption through simpler account management, and a scalable framework for what came next.
- Better digital experience
- Increased mobile adoption
- Framework for future features
Boring bills, delightful app.
Utility software is where good UX matters most — everyone has to use it. Making it effortless was the whole job.
