- Outdated customer tools
- Clunky bill payments
- Hard-to-find support
Customer-facing tools no longer met contemporary usability standards. Users struggled with bill payments, energy tracking and support access.
A modern mobile app for millions of customers.
UI Designer
Mobile
Design system
[ HERO MEDIA PLACEHOLDER — APP REEL ]
The largest natural gas distribution utility in the U.S. had outdated customer tools. Paying a bill or tracking energy use shouldn’t feel like paperwork.
I designed intuitive mobile interfaces that streamlined bill payment, energy tracking and account management — with key functions reachable in minimal taps, on a design system aligned to brand guidelines.
[ UI DESIGNER ]
SCHEDULE A CALL ↗
CUSTOMERS SERVED
Millions
PLATFORMS
iOS + Android
LARGEST U.S. GAS UTILITY
SoCalGas
SHIPPED
2019
[ MOBILE UI PLACEHOLDER ]
Millions of users, zero patience for friction. Here’s how the app took shape.
- Intuitive mobile interfaces
- Streamlined payment flows
- Scalable design system
Interfaces built for clarity: streamlined billing and account management, key functions within minimal taps, and a design system aligned with the brand.
- High-fidelity UI design
- Billing & usage flows
- Cross-team collaboration
- iOS & Android specifications
I produced high-fidelity designs to brand standards, prioritized user-friendly layouts for billing and usage monitoring, and delivered detailed specs for cross-platform deployment.
- Better digital experience
- Increased mobile adoption
- Framework for future features
An enhanced experience serving millions of customers, higher mobile adoption through simpler account management, and a scalable framework for what came next.
Boring bills, delightful app.
Utility software is where good UX matters most — everyone has to use it. Making it effortless was the whole job.
MORE WORK ↗Let’s build
something together.
EMAIL ME
[ GET IN TOUCH ]
Have an interesting project? Feel free to reach out and talk it through. I’ll make it sharper.